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| First Time User
Guide Access to Online Banking
*Initial ID will be assigned by First Century Bank. * Your Initial PIN is the last 4 digits of your Social Security Number. You will be required to change your PIN the first time you log in. (We DO NOT recommend the use of public computers for online banking or for any task in which you are required to enter ID and password information.) * For extra security, the first time you log on you will be asked to choose from a list of challenge questions and enter your personal answers. You will also be asked to select a specific image from a gallery of memorable images. The image you choose will appear on every page.
Once you've logged in, a listing of your accounts accessible through Online Banking will be displayed. Next to each account is a drop-down menu with the list of activities available for each account. (Some account options may not be available or may require additional fees.) View Current Transactions Select ‘Transactions’ from the account drop-down menu to view transactions that have posted to the account since your last statement. To view other transactions, use the View Transactions Since drop-down menu. To view a check image or deposit ticket, click the ‘View Image’ link or the Check Number. Click on the column headings to change the order in which transactions are displayed. If sorting by any column other than ‘Date’, the running balance column will not be shown. View Range of Transactions Click ‘Select Range of Transactions’ from the transactions page. Enter the search criteria and click ‘Submit’. Transfer Between Accounts Select ‘Transfers’ from the Account drop-down menu or click the ‘Transfer’ tab.
The cut-off time for funds transfers made via Online Banking is 4 p.m. Transfers entered after this time will be processed on the following business day. Click ‘Submit’ when you are ready to complete the funds transfer. A confirmation of the transfer will display. Adding Stop Payments Select ‘Stop Payments’ from the Account drop-down menu or click the ‘Stop Payment’ tab. Choose ‘Add Stop Payment’. Fill in the required fields and click ‘Submit’. A confirmation page will display. To view stop payments already placed on an account, select ‘Stop Payments’ from the drop-down menu or the ‘Stop Payments’ tab. To view Stop Payments for other accounts, use the ‘View Stop Payments for:’ drop-down menu. Managing Your Online Banking Account You can make many changes to your Online Banking account by Options from the NetTeller tab. There are three options to edit: Personal Options:
Account Options:
Alerts: Click ‘Add’ to add a new alert type. You will be notified through Online Banking when the activity occurs. Bill Pay* (Optional) First Century Bank’s online bill pay is the fastest, and easiest way to manage and pay your bills. Pay any company or individual in the U.S. Create a payee list. Schedule payments easily. Please keep in mind, a check made through bill pay will usually take from 5 to 15 days to reach the vendor. *Pay all of your bills for FREE. No monthly service fee and no per transaction fee. In months when no bills are paid through Bill Pay, a $5 inactivity fee will be charged for that calendar month. To avoid this fee, Bill Pay users must pay at least one bill per month through Bill Pay. Setting Up An Account for Bill Pay
Setting Up Payees (Electronic)
Setting Up Payees (Check)
Setting Up Payments
Editing Payments
Quick Payment (New Feature)
Viewing Payment History
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