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| Disclosures FIRST CENTURY BANK ONLINE BANKING AGREEMENT & DISCLOSURES In order to properly process your application. We ask that you please read the following and accept at the bottom. Thanks! INTRODUCTION This agreement states the terms and conditions that apply when you use our Online Banking service. These terms and conditions are in addition to those terms and conditions that apply to any accounts you have with us or any other service you obtain from us. You are also required to follow all of our instructions and procedures applicable to the services covered by this agreement. This agreement shall be governed by and interpreted under Tennessee and federal law. We reserve the right to amend or terminate the Online Banking service at any time. IDENTIFICATION NUMBER AND PERSONAL IDENTIFICATION NUMBER We recommend that you create a password that utilizes both upper and lower case alpha and numeric characters for purposes of security. Your password should not be associated with any commonly known personal identification, such as Social Security numbers, address, date of birth, names of children, and should be memorized rather than written down. In addition, we discourage the use of abusive, harassing, libelous, defamatory, obscene or threatening words when defining your PIN. You are responsible for all transactions you and any authorized user make. If you have given someone your Online Banking Identification Number and PIN and want to terminate that person's authority, you must change your PIN or take additional steps to prevent further access by such person. You agree to protect the PIN and hold us harmless from unauthorized use. You will be better protected if you change your online PIN frequently and do not use the same PIN on any other Internet site. YOUR LIABILITY Notify us immediately if your Identification Number or PIN has been lost or stolen. Failure to notify us immediately could result in the loss of all money accessible by the PIN. If you tell us within two business days after you learn of the loss or theft of your ID and PIN, you can lose no more than $50.00 if someone used your ID and PIN without your permission. If you do NOT tell us within 2 business days after you learn of the loss or theft of your ID and PIN, and we can prove we could have stopped someone from using your ID and PIN without your permission if you had told us, you could lose as much as $500.00. Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason such as a long trip or hospital stay kept you from telling us, we will extend the time periods. Any information downloaded by you to your financial or other software becomes your property and responsibility.ACCOUNT OWNERSHIP INTERNET BANKING TRANSACTIONS
LIMITS ON ONLINE BANKING TRANSACTIONS OUR LIABILITY FOR FAILURE TO COMPLETE PAYMENTS OR TRANSFERS
BUSINESS DAYS STATEMENTS ONLINE PRIVACY STATEMENT AND DISCLOSURE OF ACCOUNT INFORMATION OPTIONAL BILL PAYMENT SERVICE You authorize us to deduct payment transactions generated by the Bill Pay service from the primary checking account designated. Payments may be made only to Payees with a U. S. payment address. You may not make a payment of alimony, child-support, taxes or other governmental fees or court-directed payments through the Bill Pay service. First Century Bank does not recommend using online Bill Pay service to fund brokerage or investment services. Payments for these payees will be your sole responsibility if delayed or improperly processed or credited. First Century Bank reserves the right to restrict types of payees to whom payments may be made using the Bill Pay services from time to time. Loan payments sent electronically through the Bill Pay service, other than the amount due, cannot be designated as principle, interest or payoff. If at any time, you decide to discontinue this service, you must provide written notification to us. First Century Bank reserves the right to terminate your use of Bill Pay at any time, without prior notice. The optional Bill Pay service is free. There is no monthly service fee and no per transaction fee. In months when no bills are paid through Bill Pay, a $5 inactivity fee will be charged for that calendar month. To avoid this fee, Bill Pay users must pay at least one bill per month through Bill Pay. Payments generally take 5 to 15 business days to reach the vendor and that they will be sent either electronically or by check. We are not liable for any service fees or late charges incurred by you if you do not provide timely, complete and accurate information, or if you do not properly follow our instructions. You also understand that you are responsible for any loss or penalty incurred due to insufficient funds or other conditions that may prevent the posting of payment from your account. If you do not actively use the Bill Pay service on a monthly basis, you may be subject to fees and/or cancellation of service. Access Only (Free) - Online Banking access allows you the ability to view account information, view and download statement information and transfer monies between accounts. Access with Bill Pay (Free) - Bill Pay access allows you the ability to view account information, view and download statement information, transfer monies between accounts and unlimited Bill Pay. Bill Pay is free. There is no monthly service fee and no per transaction fee. In months when no bills are paid through Bill Pay, a $5 inactivity fee will be charged for that calendar month. To avoid this fee, Bill Pay users must pay at least one bill per month through Bill Pay. RIGHT TO STOP PAYMENT OF PRE-AUTHORIZED TRANSFERS/BILL PAY STOP PAYMENT Call your local office, call our main office at (423) 626-7261 or write to us at First Century Bank, P. O. Box 159, Tazewell, TN 37879 in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after your call. Notice of varying amounts - - If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.) Liability for failure to stop payment of preauthorized transfer- - If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages. Bill Payment Stop Payment - For electronic payments - you cannot place a stop payment on electronic payments, however you can delete the payment from the Bill Pay system before 11:00 a. m. EST, the day before the scheduled payment date. For Bill Pay checks - you can place stop payment orders on these payments using our Online Stop Payment service. PLACING STOP PAYMENT ORDERS ONLINE If you submit an Online Stop Payment order, an authorized account owner must print, sign and return the confirmation page to us within 10 days. If the document is received within this time frame, the Stop Payment will be in effect for 6 months from the date it was originated. Refer to First Century Bank’s fee schedule for applicable fees. ERROR RESOLUTION If you inform us orally, we may require you to send us your complaint or questions in writing within 10 business days. We will inform you of the results of our investigation within 10 business days after we hear from you and will correct any error promptly. If we need additional time, however, we may take up to 45 days to investigate your complaint or questions. If it is necessary for us to do this, we will credit your account within 10 business days for the amount in question so that you may have use of these funds during our investigation. If we ask you to put your complaint or questions in writing and we do not receive it within 10 business days, we may not credit your account for the amount in question. If we decide that no error was made, we will send you a written explanation of our findings within 3 business days of completion of our investigation. You may ask for copies of the documents that we used in our investigation. ERRORS AND QUESTIONS Accounting Services P. O. Box 159 Tazewell, TN 37879 Email: info@fcbtn.com AMENDMENTS TERMINATION Our right to terminate. First Century Bank reserves the right to cancel (in whole or in part) this Agreement, our Site (or any part of it) and your online access to our Site or your Account at any time, with or without prior notice. We may also do so if you default under this Agreement, any of the Account Agreements, a credit agreement or any other agreement with us, or if it appears to us in good faith that an unauthorized use of your PIN or Account has occurred or may be occurring. I AGREE: I have read the above disclosure, agree to the terms and would like to proceed with online registration. Click here to print an application*. Please complete the application and mail in or bring to your primary office location. Click here for print friendly version. *The application is in Adobe Acrobat® (PDF) format and requires Acrobat Reader. If you do not have Adobe installed, please click on the icon for a free download. |
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